The download service has been designed to help IT professionals effectively manage their software through a secure, personalized website. Some of the features available are current and previous versions of software, pro-active notifications, logging of all downloads, and delegated administration.

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The Solution

The basic service is quite simple. You receive email notifications when a new order is ready for download or within 24 hours of the release of an update. The email notification includes a link to your personal download site, which offers 24x7 access to your software. Once you locate the software that you want, you can begin downloading it by simply clicking a link on a web page. You also have several additional download methods that can be selected using the Download Preferences page.

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Personalized Versions

With personalized versions you and any authorized users within your organization have 24x7 access to all versions of your software. If you need it, the "[RELEASE_ARCHIVE]" tab gives you access to non-current versions of your software.

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Account History

The download service tracks all of your organization's notifications and download activity so you can stay on top of the update process.

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Administration

The download service provides you, or your designated Account Administrator, with administrative functionality that allows you to easily add, delete or update user information, assign user privileges, and set different levels of account authorization. These flexible administration features help you manage your software across your organization.

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